Resident FAQs

Click here to find the property you would like to apply for. Select the property and then scroll down to “Apply Now”.

Any leaseholder must be 18 years or older to apply.

All individual applications are processed on a rating system and will receive a numerical score once completed. There are four different criteria with varying degrees of weight that are considered:

• Income - 29%
• Credit - 29%
• Rental References - 29%
• Criminal - 13%

Typically, a credit score of 600 or greater, a net income of 3 times the monthly rental rate, positive rental references and a clean criminal history will receive approval. If one of these areas is not met, another stronger area can improve the score for approval. An application takes 2-3 business days to process, however, this may be increased if information provided is not accurate.

Our application fee is $75 each for every adult (18+) living in the house. This is non-refundable.

A guarantor/cosigner can be considered during the application process if a leaseholder(s) does not meet the income requirements for the property. A guarantor/cosigner cannot be used in place of a low credit score, a poor rental reference, or any other disqualifier other than income.

We will only hold a property for you up to 30 days once you are approved and pay a security deposit. The security deposit is non-refundable if you change your mind.

The security deposit is non-refundable until after your move out. Once it has been determined that there are no damages or balances owed, the security deposit will be returned to you.

A security deposit is paid at most, 30 days out from your move in date. On your move in day, you will owe a prorated portion for the month that you move into your home, along with any remaining pet fees, pet rent, and resident benefits package fees. If your move-in date is after the 15th, you will also owe the following month’s rent.

The easiest way to pay rent is through your Resident Portal using your bank account, debit card or credit card. We also allow payments to be mailed to our office or dropped off in person.

Please note that we cannot accept credit or debit card payments in person.

If you are a brand new resident, please list the pet on your application along with providing a photo. We will evaluate the pet to determine if it will be allowed. This will almost always include a non-refundable pet fee and monthly pet rent amount.

For existing residents, please let us know the name, size, breed, and age of your pet along with providing a photo. We will let you know if your pet is approved and what the non-refundable pet fee and monthly pet rent will be.

In general, we are responsible for repairs and maintenance unless it is determined that the resident has caused neglect or damage to the property.

Please provide a written 30-day notice that terminates at the end of a rental period. Feel free to submit this on your Resident Portal, email it to info@fourseasonscharlotte.com or bring it into our office.

We can arrange this as long as your roommate can provide documentation that will qualify them for the home by themselves. Adding a new roommate can be considered as well.