Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes, our firm and three Property Managers are North Carolina licensed real estate agents. This licensing allows us to perform all real estate duties, however, we focus on Property Management as our area of expertise. We are also members of National Association of Realtors (NAR) and National Association of Residential Property Managers (NARPM). -
What type of properties do you manage?
We manage most residential properties including, single-family homes, townhouses, condos, duplexes, and small apartment communities. We will also consider managing properties rezoned for commercial use. -
How soon can you start managing my property?
Immediately, once paperwork is signed and we have access to the home. -
How long of a lease do you sign?
The property management agreement we sign with you will give us the authority to sign 12-month leases on your behalf. There are times when a shorter or longer lease may be beneficial. If one of those times presents itself, then we will reach out to you for approval. -
Do I get to see the lease or sign it?
As your agent, we will sign all leasing documents for you, however a copy is always added to your Owner Portal. -
Am I required to make my property available to Section 8?
It is not a requirement, however it is a program that we are quite familiar with and have recently been encouraging our owners to use again. New federal requirements suggest that all owners should be evaluated fairly regardless of their source of income. We have a longstanding relationship with Inlivian (Section 8) as well as other helpful subsidy programs. -
How much security deposit do you charge the resident?
We will always collect a security deposit equal to at least one month’s rent. For 12-month leases, we can legally collect up to two month’s rent, however this is rare and only used for borderline applications. -
Who holds the resident security deposit?
Four Seasons Property Management, Inc. will hold the security deposit in a Trust Account as required by license law. -
How is rent collection handled?
Rent is due on the 1st with a 5 day grace period and considered late on the 6th. Heavy collection efforts begin on the 6th if rent has not been paid. This includes a combination of calling, texting, emailing, in person visits and sending notices. -
How and when do I get my checks?
Monthly direct deposits are sent on the 15th of each month or the following business day if the 15th hits on a weekend or holiday. -
Can you put the money directly into my account?
We send direct deposits monthly to your bank account once statements are processed. -
What type of reports do I get and how often?
On the 15th of each month we will send you an Owner Statement that is a chronological accounting of all income and expenses. We will also send you a Cash Flow Comparison report that gives a summary of cash flow throughout the month. You also have access to Rent Rolls, Delinquency reports, plus many others on your Owner Portal. -
Do you sell real estate too?
No. We purely focus on property management as this is our specialty. -
Can I reach you after hours?
After hours maintenance requests are monitored through our emergency maintenance system. Some staff members monitor emails after hours for non-maintenance related emergencies.
